Privacy Policy

Information we collect

We collect information you provide when you create an account, place an order, contact us or otherwise interact with the website.

Identity and contact details, such as your name, email address and phone number.
Delivery details, including your address, city, state, PIN code and optional landmark.
Order information, including products, quantities, prices, payment status and order history.
Messages and information submitted through our contact form or customer-support channels.
Technical information such as browser type, device information, IP address and website activity collected through essential cookies and analytics tools.

How we use information

To create and maintain your account and remember your saved delivery address.
To process payments, fulfil orders, arrange delivery and send order updates.
To answer enquiries, provide support and manage returns, refunds or complaints.
To maintain website security, prevent fraud and diagnose technical problems.
To understand website performance and improve our products, services and customer experience.
To comply with applicable legal, tax, accounting and regulatory obligations.

Payments

Online payments are processed securely by Razorpay. Me & Organic does not store your complete card, UPI PIN or internet-banking credentials. Razorpay may collect and process payment information under its own terms and privacy practices.

Accounts, cookies and analytics

Account authentication may be provided through Firebase and Google sign-in. We may use cookies, local storage and similar technologies to keep you signed in, retain your cart, protect checkout and measure website usage. You can control non-essential cookies through your browser settings, although blocking essential storage may affect cart and account features.

When information is shared

We share information only as reasonably necessary to operate the store, complete your order or meet legal obligations. We do not sell your personal information.

Payment providers for secure transaction processing and verification.
Delivery, logistics and communication providers for order fulfilment and notifications.
Cloud hosting, authentication, database, analytics and email providers that support the website.
Professional advisers, regulators or authorities where disclosure is required by law or necessary to protect legitimate rights.

Retention and security

We retain information for as long as needed to provide services, maintain transaction and tax records, resolve disputes and meet legal requirements. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your choices and rights

You may review or update available account details from your account page. You may also contact us to request access, correction or deletion of personal information, subject to identity verification and any information we must retain by law or for legitimate business purposes.

Children’s privacy

The website is not intended for children to make purchases independently. If you are under the age of legal majority, please use the website only with the involvement of a parent or legal guardian.

Updates and contact

We may update this policy when our practices, services or legal obligations change. The latest version will be posted here with its updated date. For privacy questions or requests, email contact@meandorganic.com or call +91 98907 37384.